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While this post has nothing to do with blogging, it does have to do with the interface we use for blogging, and why I switched from Mac to Chromebook and will never look back.
You see that luscious piece of junk in the photo above. That’s my Mac, and I decided to sell it and use a Chrombook, and I’m proud to do so.
A little background about me, I have an iPhone 6 and have been a diehard Mac user. However a string of events happened that allowed me to see the dark side of Apple that I ever knew existed which converted me forever away from Macs.
I used to have another Mac, a mid 2012 model built 5 years ago, it served me fine until one day one of my friends came over drunk, spilled water on it, and that was the end of that Mac. He never offered tonoay for it or anything, and I never talked to that friend again.
Thank the heavens my hard drive was still intact. Anyway, so I bought a Mac, and another mid 2012 model built in 2015. That model was a nightmare, a lemon of a Mac that constantly broke down on me: it broke down a total of 4 times, which meant 8 trips to a repair shop for me, not to mention weeks of being not able to work wit no computer, and all this while I was travelling and needed my computer to work more than ever.
The last time 2nd to last time I got the Mac back from the shop thinking it was finally repaired, the hard disk was erased, luckily I had backed my files up to the cloud. however, I had to undergo a lengthy restore of all my data which before it was all said and done my Mac broke down yet again!
Tired of not being able to work while my competitors pass me by, I had no choice but to buy some kind of spare computer. So I looked for something used I could buy right away from someone in my area and I ended up buying a Google Chromebook for $100.
I had always been a Gsuite user, so a Chromebook just seemed to fit. My expectations were low for the unit, but I had no idea how much value I’d actually get for my $100. The sheer speed and ease of use of my little Chromebook blew me away. I could do 80% of everything I had done on my Mac on this little Chromebook, and I quickly figured workarounds for the other 20% I couldn’t do, and started to like the Chromebook much better than the Mac.
I quickly learned to keep all of my important data in the cloud and bought a little SD card for storing videos. If someone ever spilled water on my Chrome or if it ever broke down, they’re so cheap that I could just buy another one and not even think twice and be back to work like nothing ever happened.
The whole concept of the Chromebook is genius, everything is kept in the cloud and the Chromebook merely acts as am interface to it all. No need for Apple Care (my Apple Care was coming up for renewal), no need for to worry about breaking the thing. And best of all, my Chromebook is light and highly portable and lighting fast compared to a Mac.
Now, there are some negatives with the Chromebook, as in it can’t handle advanced video editing or advanced photo editing apps like photoshop. Though there are editing software in the cloud that I soon learned to work with.
By the time my Mac came back from the shop I wouldn’t even miss it, and I didn’t need it anymore. This little Chromebook of a dream machine did it all, and better!
Now let me tell you about the terrible support I reveived from Apple upon, when I called them. I was furious with them telling them my Mac was a lemon and that I would expect a company like Apple to fix the problem and deliver a new Mac to my door.
They insisted that it wasn’t lemon, and they refused to deliver a new Mac to my door. Perhaps my expectations are a little high, but I paid $1,500 for the thing and I expect that level of customer care and support. Heck, I have always given that kind of level of support to my clients, and when Apple refused to give me what I would consider to be just a standard level of supprt, I snapped, and I gave up on Macs forever!
Even worse, I’m now trying to sell the thing, and people are telling me it’s a mid 2012 model, and calling me a liar for placing an ad stating that it was built in 2015. They won’t believe it was built in 2012, worst I soon realized there was no way yo prove what year it was built.
So I turned to contacting Apple support yet again, explaining my problem in that I’m trying to sell my Mac and it is being severely undervalued. “I need proof from Apple that this thing was built in 2015!” I pleaded with Apple.
The rep I was talking to said to me, “your problem is not a support problem, there is nothing wrong with your computer, and there is no way to confirm a build year.”
I was like “are you f#*%~ing serious? Yu have no way to confirm the year my computer was built?”
There were thord party sites online that when I plug in my Apple serial number, it would spit out “built in the 2nd half of 2015.” However, a third party website is not confirmation from the manifacturer and Apple refused to confirm the build year.
I had bought my computer less than a year ago, it is still under its first year of Apple care, and people are making me offers like it’s some ancient used computer and calling me a liar if I try to claim it was built in the 2nd half of 2015.
All of this just strengthened my disgust for Apple. The feelings I walk away with as I try to sell my Mac is Apple support amd Apple doesn’t care about me or about the customer experience with their products, Macs are not worth the money, Apple Care is not worth the money, and I’ll never lay my hands on a Mac again!
Say what you will, but Apple was once a good company, its products used, but now they don’t care about the customer anymore, because they have so much money that no one is going to influence their business. There is no fear factor driving them to please customers. The support is horrendous, going through a whole rigamarole of taling to geniuses who aren’t geniuses, waiting for repairs, etc., takes a toll on a person.
I’ve tried to give Apple the benefit of the doubt, but reality is they sold me a lemon! A lemon I can’t sell at a decent price, because everything about the unit screams the year 2012. And so I’m forced to count my losses and hope someone gives me a few hundred dollars for the thing, though I’m gonna shoot for as high as I can get.
All in all, this experience has been eye opening for me! And you might call me mad, but I am conpletely done with Macs forever! Though I still like my iPhone. Apple’s support has motivated to give up on the company forever, and never stop telling people of the horrors of the Mac and Apple support’s terrible customer support until my dying day!
With all that said, I would like to give praise the Chromebook, and have chosen this wonderful creation as my blogging weapon of choice. No blogger should be without one!